1. Provider
This website is operated by [Legal entity name, e.g. OLAM Restaurant GmbH], Reinickendorfer Straße 102, 13347 Berlin, Germany (“OLAM”, “we”, “us”). Contact details are set out in our Imprint.
2. Scope
These terms apply to all use of this website and the services provided through it. Conflicting or supplementary terms from you do not apply unless we have expressly agreed to them in writing. We may amend these terms with effect for the future; the version in force at the time of your use applies.
3. Table Reservations
You can request a table reservation through our website. A reservation request does not constitute a binding contract until we confirm it (for example, by email). We reserve the right to decline or, where necessary, reschedule reservations — for instance, due to capacity limits or unforeseen circumstances.
- Please provide accurate contact details so we can confirm and, if needed, contact you about your booking.
- We may hold a reserved table for a limited grace period after the booking time before releasing it.
- If you cannot attend, please cancel in good time so we can offer the table to other guests. [Insert your cancellation / no-show policy and any applicable conditions for large parties.]
4. Online Orders
Where we offer online ordering (dine-in, takeaway, or delivery), the presentation of dishes on the website is an invitation to order and not a binding offer. By submitting an order you make a binding offer to purchase the selected items. A contract is formed when we accept or confirm your order.
- Prices are stated in euros (€) and include statutory VAT unless stated otherwise. Additional fees (e.g. delivery) will be shown before you submit your order.
- We may be unable to fulfil an order if items are unavailable; in that case we will inform you and refund any amount already paid for the unavailable items.
- [Describe your payment methods, delivery area and times, and any minimum order value.]
Note on the right of withdrawal: food and beverages prepared to order or that are perishable are generally exempt from the statutory 14-day right of withdrawal for distance contracts (§ 312g (2) BGB). Adjust this notice to your actual offering.
6. Acceptable Use
You agree not to:
- use the website in any unlawful way or in breach of these terms;
- submit false, misleading, or fraudulent reservations or orders;
- interfere with, disrupt, or attempt to gain unauthorised access to the website, its systems, or other users’ data;
- use automated means to scrape, copy, or overload the website.
7. Intellectual Property
All content on this website — including text, logos, branding, menu descriptions, images, and design — is protected by intellectual property rights and belongs to OLAM or its licensors. You may not reproduce, distribute, or otherwise exploit this content without our prior written consent, except for private, non-commercial use.
8. Liability
We are liable without limitation for damages arising from injury to life, body, or health, and for damages caused intentionally or by gross negligence. For slight negligence, we are liable only for breach of an essential contractual obligation (an obligation whose fulfilment makes the proper performance of the contract possible and on whose observance you may regularly rely), and in such cases liability is limited to the foreseeable, typical damage.
We provide the website “as available” and do not warrant that it will be uninterrupted or error-free. The above limitations do not affect any mandatory liability under the German Product Liability Act (Produkthaftungsgesetz) or other mandatory statutory provisions.
9. External Links
Our website may contain links to third-party websites. We have no control over their content and accept no responsibility for it. Access to and use of linked websites is at your own risk.
10. Governing Law and Jurisdiction
These terms and any contracts concluded under them are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence.
Where permitted by law, the place of jurisdiction for all disputes is [your registered seat, e.g. Berlin].
11. Dispute Resolution
The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr. We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.
12. Severability
Should any provision of these terms be or become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that comes closest to its economic purpose.